CURRICULUM VITAE

PERSONAL STATEMENT

This saying has been extremely overused to the point of being cliché but I am truly an out of the box thinker. Over the years I have studied Architecture, Interior Design, Visual Communications, Fine Arts, and Graphic Design. As an individual who has been in the workforce for over 20 years, I have an extensive professional background. From fast food cashier to arts education to Director of DEI+, and everything in between.

This, I believe, has given me a unique perspective and significant advantage when taking on new tasks, positions and responsibilities. My artistic background allows me to interpret things from an abstract viewpoint. Life experiences has taught me more than my professional and educational careers combined. It is this knowledge that affects my everyday life and made me who I am.

COMPETENCIES

WORK HISTORY

Associate Implementation Manager
Jellyvision: Remote

May 2023 – Current

• Liaise with key stakeholders to obtain details on project scope, component requirements and duration restrictions.
• Outline work plans through an Agile workflow, assess resources in conjunction with Salesforce and determine timelines for projects.
• Scope out customizations to software by gathering requirements from stakeholders and implementing a detailed project plan that outlines the scope, timeline and resources needed.
• Maintain clear and consistent communication both internally and externally, ensuring that colleagues and customers are informed and up to date throughout project life-cycles.
• Manage end-user troubleshooting and training, while providing ongoing support to ensure users are able to utilize the software to its fullest potential.

Small Business Consultant
Self-Employed: Remote/Atlanta, GA

Oct 2021 – Current

MMG.Earth: November 2021 – July 2022; October 2024 – present
Insightfully: August 2022 – March 2023; February 2025 - present
Braids That Speak: September 2022 – November 2022
The Movement Cooperative: October 2021 – April 2022

• Small business growth strategy and management.
• Coached senior managers to increase employee satisfaction and elevate performance levels.
• Defined company roles and responsibilities to establish and enhance processes.
• Lead in hiring & onboarding senior leadership members through rigorous interviews and extensive candidate research.
• Grew senior leadership team through rigorous interviews and extensive candidate research.
• Reviewed individual department performance and worked with leadership to improve processes, procedures, and practices.

Senior Leadership
The Movement Cooperative: Remote

Sep 2018 – Oct 2021

Director of DEI + Employee Engagement: July 2020 – Oct 2021
Operations Manager/Interim Director of Operations: Mar 2019 – July 2020
Bookkeeping Contractor/Billing & Compliance Manager: Sep 2018 – Mar 2019

• Provide leadership, subject matter expertise and training as needed on sensitive diversity, equity, inclusion topics.
• Lead on strategic planning and implementation.
• Created and/or updated policies, procedures, and guidelines to align with DEI values and initiatives more closely.
• Conduct and commission research in connection with DEI objectives.
• Planned and implemented staff development and in-service training programs to enhance knowledge and skills.
• Set, tracked & met annual org wide, team and individual KPIs focused on internal growth metrics.
• Recruited, hired, and trained initial personnel for people and operations departments, working to establish key internal functions and outline scope of positions for new organization.
• Launched staff engagement, diversity, and cultural programs.
• Developed and implemented a high-quality work environment as measured through bi-weekly employee satisfaction ratings over a 6 month time period.
• Evaluated employee onboarding programs and presented strategic improvement recommendations to executive leadership.
• Lead staff growth across customer service, tech, and operations teams from 15 to 45 individual contributors, managers, leaders & executives.
• Standardized departmental activities & processes through program and project management of multiple work streams within the operations department.
• Spearheaded the development of DEI & Culture initiatives and programming.
• Advanced productivity KPIs to achieve key business goals and objectives.
• Led change and transformation across business areas to deliver benefits and align company resources.
• Served as primary financial point-of-contact to tech vendors, 20+ clients, and financial partners.
• Created workflow processes and policies that led to more effective and accurate accounts payable & accounts receivable processing.

Director of Events / Events Manager /Operations Associate
Civic Hall: New York, NY

Sep 2018 – Oct 2021

• Successfully launched new event series focused on BIPOC justice with 11 events in February.
• Served as department head and lead on all events and programming under company brand.
• Coordinated and executed an average of 10 full size events per month at Civic Hall’s event space.
• Served as primary liaison for all external event organizers and vendors.
• Responsible for all logistics for internal and external events.
• Hired and cross-trained staff members for various event-specific functions.

Front Desk Associate / Assistant Facilities Manager
Inwood House: New York, NY

May 2014 – Dec 2015

• Managed all purchasing for 5 housing and 10+ educational programs across organization.
• Planned coverage needs and organized services to support incoming special events.
• Evaluated facility operations and personnel for safety and health regulations compliance.
• Reviewed and oversaw construction and renovation projects.
• Developed and oversaw $200K+ budgets and reconciled purchasing with fiscal department.
• Ad hoc administrative & reception duties.

Administrative Assistant
Vanguard Temporaries: New York, NY

Oct 2010 – May 2014

• On call for various temporary clerical positions.
• Manage multi-line phone system.
• Serve as primary point-of-contact for guests.
• Ad hoc administrative & reception duties.

ACHIEVEMENTS

July 2021 -- Leading Diversity, Equity, & Inclusion – Certificate Program – NorthWestern University

June 2008 -- Sigma Alpha Pi – National Society of Leadership & Success

Nov 2007 -- Certified Student Leader – Cazenovia College